Thursday, 26 August 2010

Unhappy Lloyds customers

Lloyds TSB has revealed it receives more than 2,000 complaints a day and has so far received 300,000 complaints in H1 2010. However, data shows that only 10% ended in an apology or compensation for the customer effected, while 90% were dismissed. The bank also revealed it had 'closed' 600,000 outstanding complaints this year.

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