Marketing - News and Views
Thursday, 3 March 2011
RBS Customer Charter
RBS have launched the results of how well they are doing against their customer charter , here's the link to download the report -
http://www.rbs.co.uk/downloads/global/charter/RBS_Our_Customer_Charter_Results.pdf.
Let me know what you think of it as I think it's a great idea but not sure if it's stretching enough for them.
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